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The Woodberry Practice Good Also known as Drs J.E.Selwood, A. Patel, K.S. Bluston & C Lopez Peig

Reports


Inspection carried out on 10 December 2019

During an inspection looking at part of the service

We carried out an inspection of this service following our annual review of the information available to us including information provided by the practice. The practice was previously inspected on 10 May 2016 and we rated the practice as Good overall.

Because of the assurance received from our review of information we carried forward the Good ratings for the following key questions: Safe, Caring and Responsive. This inspection looked at the following key questions:

Are services Effective?

Are services Well-led?

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

At this inspection we found:

  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The culture of the practice and the way it was led and managed drove the delivery and improvement of high-quality, person-centred care.

Whilst we found no breaches of regulations, the provider should:

  • Continue with efforts to improve outcomes for patients with hypertension.
  • Continue with efforts to improve up-take for cervical screening.
  • Continue to review exception reporting rates with a view to bringing them in line with local CCG averages.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection carried out on 10 May 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Woodberry Practice on 10 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

  • Risks to patients were assessed and well managed.
  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
  • The practice was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvement are:

  • To consider how to improve its child immunisation programme for the benefit of that patient population.

  • To carry out regular fire drills to mitigate the risks associated with a fire.

  • Review how carers are identified and recorded on the patient record system to ensure information, advice and support is made available to all.

  • To arrange for all staff to receive an annual appraisal.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Inspection carried out on 6 June 2014

During a routine inspection

The Woodberry Practice is a long-established GP practice situated in London Borough of Enfield. It is housed in a converted, semi-detached house and has a practice list of approximately 8,400 patients.

The practice is registered with the Care Quality Commission (CQC) to carry on the following regulated activities: treatment of disease, disorder or injury, diagnostic and screening procedures, maternity and midwifery services and surgical procedures.

During our inspection we spoke with GPs, the practice manager, practice nurse and reception and administrative staff. We also spoke with patients and their families.

Patients and their families had confidence in the treatment and care they received. They told us that reception staff treated them with respect and that GPs and practice nurses were knowledgeable and personable. A range of health promotion activity was offered including health checks, ante natal clinics and smoking cessation.

The practice worked well with other services to ensure patients received coordinated care and treatment. The day-to-day operation of the practice was well managed and patients received services that were safe, effective, caring and responsive.