The Care Quality Commission
  • Doctor
  • GP practice

Blofield Surgery

Overall: Good read more about inspection ratings

Plantation Road, Blofield, Norwich, Norfolk, NR13 4PL (01603) 712337

Provided and run by:
Blofield Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Blofield Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Blofield Surgery, you can give feedback on this service.

24 August 2019

During an annual regulatory review

We reviewed the information available to us about Blofield Surgery on 24 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

29 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Blofield Surgery on 29 September 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and a system was in place for reporting and recording significant events and complaints. However, we noted that the learning extracted from the events was not comprehensive and therefore opportunities to minimise risks to patients were missed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it relatively easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The practice used a range of assessments to manage the risks to patients.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvement are:

  • The practice should put systems in place to record the movement of medicines stock throughout the practice and dispensary to ensure an audit trail for all medicines.
  • The practice should ensure there are effective systems in place to identify trends and training needs from significant events and complaints
  • Ensure there is a regular programme of two cycle audits undertaken by clinicians.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice