• Doctor
  • GP practice

Dr Nederlof and Partners Also known as Riverside Surgery

Overall: Good read more about inspection ratings

The Riverside Surgery, Waterside, Evesham, Worcestershire, WR11 1JP (01386) 444400

Provided and run by:
Dr Nederlof and Partners

Latest inspection summary

On this page

Our current view of the service

Good

Updated 17 September 2025

Date of assessment: 06 October 2025 to 08 October 2025. Dr Nederlof and Partners is a GP practice in Evesham, Worcestershire and delivers service to 15,729 patients under a contract held with NHS England. The National General Practice Profiles states that the practice population is 96.85% White and 3.15% including Asian, Mixed and Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 7th decile (7 out of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

People were protected and kept safe. Staff understood and managed risks. Staff managed medicines well and involved people in planning any changes. There were suitable processes for staff to follow when dispensing medicines. People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving services. People were treated with kindness and compassion. Staff protected their privacy and dignity. People were involved in decisions about their care. The service provided information people could understand. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities.

People's experience of the service

Updated 17 September 2025

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how leaders listened and made positive changes because of feedback.