Updated 5 June 2025
Date of Assessment: 28 July 2025 to 20 August 2025. Christchurch family Medical Centre is an NHS GP practice located in Downend, Bristol. Christchurch family Medical Centre is the main site and has a branch site named Willow Surgery. There were approximately 28000 patients registered with the practice at the time of our assessment. The National General Practice Profiles state that 89.3% of the practice population are white, 4.3% Asian, and 2.45% black. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 8th decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others. The practice has a higher-than-average population of older people with co-morbidities, - Armed Forces veterans and families. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. We conducted this assessment to follow up on our previous inspection in August 2023 where we rated the service requires improvement. During this assessment, we assessed all quality statements across the safe, effective, caring, responsive and well led key questions. Since the last inspection, the practice had made improvements and is no longer in breach of regulations. At this assessment the practice had effective systems and processes to maintain oversight of the quality of the service delivered. The practice regularly reviewed, analysed and learnt from complaints and incidents. Although our remote clinical searches found some gaps in the monitoring of health reviews, the practice addressed these immediately and instigated further systems and processes to reduce the risk of this reoccurring.