• Doctor
  • GP practice

S H Vaghela & Dr V N Patel Also known as The Old Surgery

Overall: Good read more about inspection ratings

572 Green Lanes, Haringey, London, N8 0RP 0300 033 7867

Provided and run by:
S H Vaghela & Dr V N Patel

All Inspections

During an assessment under our new approach

Date of Assessment: 29 June 2026. The Old Surgery is a general practice in Haringey operated by the registered partnership of S H Vaghela Dr V N Patel. It delivers services to approximately 1,600 people under a contract held with NHS England. It is part of the Haringey East Central Primary Care Network, working closely with 3 other local GP services. Haringey is one of 5 boroughs covered by the North Central London Integrated Care System.

According to the latest available data, the ethnic make-up of the practice area is approximately 58% White, 14% Black, 10% Asian, 7% Mixed, and 10% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the practice population group is in the 3rd decile (3 of 10). The lower the decile, the more deprived the local population is relative to others.

We last inspected and rated the practice under a previous methodology in January 2017. The overall rating for the practice was Good, as were the ratings for the five key questions, Safe, Effective, Caring, Responsive and Well-led.

We carried out this assessment using our new methodology as part of our Return to Good and Outstanding inspection programme, due to the length of time since our last assessment. The assessment focused on 10 of 34 quality statements across all 5 key questions. This assessment considered the demographics of the people using the service, the context the practice was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. We have again rated the overall service and the 5 key questions as Good.

SAFE Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience.

EFFECTIVE Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

CARING Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

RESPONSIVE People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.

WELL-LED The practice had a clear vision and strategy, which considered the needs of the people who used its service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

17 January 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Old Surgery on 17 January 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff used an effective system report and investigate significant events and the working culture encouraged openness and honesty to highlight areas for improvement.
  • Risks to patients were assessed and well managed, including through medicines management and safeguarding processes.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • There was evidence of multidisciplinary working to meet the complex needs of patients, including vulnerable young people and those who received palliative care.
  • Patients provided positive feedback about the caring nature of staff and said they took the time to listen to their concerns. We saw staff treated people with compassion, dignity and respect and involved them in care planning and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice had adapted access to patient needs and demand such as by providing daily walk-in appointments.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

  • Ensure locum staff maintain knowledge of the location of emergency equipment.
  • Ensure locum staff have access to clinical governance processes, including meetings and learning from significant events.
  • Ensure language translation services are provided that do not compromise the quality of clinical information.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice