The Care Quality Commission
  • Doctor
  • GP practice

S H Vaghela & Dr V N Patel Also known as The Old Surgery

Overall: Good read more about inspection ratings

572 Green Lanes, Haringey, London, N8 0RP 0300 033 7867

Provided and run by:
S H Vaghela & Dr V N Patel

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about S H Vaghela & Dr V N Patel on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about S H Vaghela & Dr V N Patel, you can give feedback on this service.

28 December 2019

During an annual regulatory review

We reviewed the information available to us about S H Vaghela & Dr V N Patel on 28 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

17 January 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Old Surgery on 17 January 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff used an effective system report and investigate significant events and the working culture encouraged openness and honesty to highlight areas for improvement.
  • Risks to patients were assessed and well managed, including through medicines management and safeguarding processes.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • There was evidence of multidisciplinary working to meet the complex needs of patients, including vulnerable young people and those who received palliative care.
  • Patients provided positive feedback about the caring nature of staff and said they took the time to listen to their concerns. We saw staff treated people with compassion, dignity and respect and involved them in care planning and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice had adapted access to patient needs and demand such as by providing daily walk-in appointments.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

  • Ensure locum staff maintain knowledge of the location of emergency equipment.
  • Ensure locum staff have access to clinical governance processes, including meetings and learning from significant events.
  • Ensure language translation services are provided that do not compromise the quality of clinical information.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice