Dr Ahmad and Partners Also known as Alexander House Health Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service planned and delivered people’s care and treatment with them, including what was important to them. They did this in line with legislation and current evidence-based good practice and standards. A review of clinical searches identified practice in line with national guidance.

The provider had systems in place to ensure staff kept up to date with evidence-based guidance and legislation. As part of our assessment, we conducted a detailed review of people’s care records. These demonstrated that care and treatment were delivered in line with current national guidance and best practice, helping to ensure people received safe and effective care.

The practice completed audits on sore throat antibiotic prescribing and Orlistat prescribing against NICE guidance, demonstrating a commitment to safe, effective, and evidence-based prescribing. The sore throat audit showed improved compliance with NICE guidance from 81.2% to 90.9% following clinician education and use of Centor criteria, supporting a reduction in unnecessary antibiotic prescribing and contributing to antimicrobial stewardship.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The practice demonstrated some commitment to supporting healthier lives through referrals to local social prescribing services and healthier lifestyle initiatives. The practice maintained a carers register, had a designated carers lead, and had participated in health promotion projects including diabetes-related work. Long-term condition patients were recalled for appropriate monitoring and reviews.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service met national targets for the uptake of childhood immunisations. However, cervical screening uptake remained below the national target of 80%, with figures reported at 69.7% and 71.3%. Cervical screening uptake was monitored, with non-responders followed up and additional clinics provided through the alliance and PCN arrangements to improve uptake and educate patients.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.