• Doctor
  • GP practice

Churchfields Medical Practice

Overall: Good read more about inspection ratings

Old Basford Health Centre, 1 Bailey Street, Old Basford, Nottingham, Nottinghamshire, NG6 0HD (0115) 978 1231

Provided and run by:
Churchfields Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Churchfields Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Churchfields Medical Practice, you can give feedback on this service.

22 January 2020

During an annual regulatory review

We reviewed the information available to us about Churchfields Medical Practice on 22 January 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

6 November 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 26 November 2014 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Churchfields Medical Practice on 6 November 2017 as part of our inspection programme.

At this inspection we found:

  • There were recall and follow up systems in place to monitor patients’ health and ensure medicines were being used safely.

  • The practice pharmacist carried out reviews of patients prescribed high risk or long term medicines and patients felt involved in these reviews.

  • Patients were involved in decisions about their care and treatment and encouraged to take an active role. The practice ‘weigh station’ and loan of blood pressure monitors enabled patients to be directly involved in monitoring their own health.

  • Patient feedback was positive and confirmed that staff treated patients with compassion, kindness, dignity and respect.

  • The appointment system had very recently been reviewed to enable easier access for patients and to make a more efficient use of appointment sessions.

  • Staff were recognised for the contribution they made to the smooth running of the service and they felt valued by their leaders.

We found areas where improvements were needed and the provider should take action;

  • Improve systems for the checking the expiry dates of all consumable items used in clinical procedures, such as needles.

  • Review the storage of all prescription stationery.

  • Review indicators for patients with mental ill health and consider what further action might need to be taken.

  • Strengthen quality improvement systems to be able to fully demonstrate the impact and benefits of audits.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

26 November 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Churchfields Medical Practice on 26 November 2014. Overall the practice is rated as providing a good service across all six key questions and in relation to all population groups.

Our key findings across all the areas we inspected were as follows

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Most patients we spoke with found it easy to obtain a convenient appointment with the GP/nurse; with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • Information about services and how to complain was available and easy to understand.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Importance was given to ensuring that carers were provided with adequate support in relation to their own health needs and caring role.
  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed on most occasions.
  • There was a clear leadership structure and a commitment to improving the quality of care and services for patients. The practice proactively sought feedback from staff and patients, which it acted on.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should

  • Ensure a risk assessment is undertaken in relation to GPs not always carrying  emergency medicines when making home visits
  • Ensure recruitment arrangements include all necessary employment checks for all staff. The policy should reflect the pre-employment checks required by law.

Ensure health and safety information is actively sought from the premises manager to assure the practice that suitable checks are being undertaken.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice