We carried out a review of the data available to us about Woodbridge Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Woodbridge Practice, you can give feedback on this service.
We carried out an announced, focussed follow-up inspection at Woodbridge Practice on 4 November 2019 as part of our inspection programme. We decided to undertake an inspection of this service following a previous rating, in March 2018, of Requires Improvement for providing safe services.
We rated the practice as Requires Improvement for providing safe services because the arrangements in respect of; reviewing the follow upon actions from the fire risk assessment and determining roles and responsibilities within the shared building, reviewing and clearly establishing the accountability for maintenance and servicing within the building, reviewing the accessibility of emergency medicines, reviewing the process for the completion of the appraisal system to include all non-clinical staff and making sure their training was up to date, reviewing the process for identifying sepsis, reviewing how medication is being stored in line with national policies and reviewing the management of blank prescription pads needed improving.
The full comprehensive report on the March 2018 inspection can be found by selecting the ‘all reports’ link for Woodbridge Practice on our website at .
This inspection looked at the following key question:
We based our judgement of the quality of care of this service on a combination of,
At this November 2019 inspection we found that the practice had made improvements in all the areas of concern that we found in March 2018.
We have now rated this practice as good overall: good for all key questions, and good for all population groups.
We found that:
• The practice provided care in a way that kept patients safe and protected them from avoidable harm.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
This practice is rated as Good overall. (Previous inspection 9 June 2015 – Good)
The key questions are rated as:
Are services safe? – Requires Improvement
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students) – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Woodbridge Practice on 15 March 2018 and a further visit on 21 March 2018. The reason for the inspection was as part of our inspection programme.
At this inspection we found:
The practice had a number of systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes, although more formalised processes were needed.
The practice was open and transparent, and had systems in place to adhere to the Duty of Candour.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
The practice displayed a commitment to multidisciplinary working and could evidence how this positively impacted on individual patient care.
Discussion with staff and feedback from patients showed that staff were motivated to deliver care that was respectful, kind and caring.
The practice organised and delivered their services to meet the needs of their patient population.They were proactive in understanding the needs of the different patient groups.
A care coordinator was available on a full time basis within the practice. (A care coordinator provides additional support to patients to enable them to remain at home, support included arranging for equipment should it be needed).
The areas where the provider must make improvements as they are in breach of regulations are:
The provider must establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
The areas where the provider should make improvements are:
Review the follow up on actions from the fire risk assessment and to determine roles and responsibilities within the shared building.
Review and clearly establish the accountability for maintenance and servicing within the building.
Review the accessability of emergency drugs
Review the process for the completion of the appraisal system to include all non-clinical staff and to make sure their training is up to date.
Review the process for identifying sepsis.
Review how medication is being stored in line with national policies.
Review the management of blank prescription pads.
Chief Inspector of General Practice
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Woodbridge Practice on 9 June 2015.
Overall the practice is rated as good.
Specifically we found the practice to be good for providing well-led, effective, caring and responsive services. It was also good for providing services for the six population groups. It required improvement for providing safe services.
Our key findings across all the areas we inspected were as follows:
However, there were also areas of practice where the provider needs to make improvements.
In addition the provider should:
Chief Inspector of General Practice