The Care Quality Commission
  • Doctor
  • GP practice

Treeton Medical Centre

Overall: Good read more about inspection ratings

10 Arundel Street, Treeton, Rotherham, South Yorkshire, S60 5PW (0114) 269 2600

Provided and run by:
Treeton Medical Centre

All Inspections

During an assessment under our new approach

Date of Assessment: 14 October 2026

Treeton Medical Centre is a GP practice located in Treeton, Rotherham. The provider delivers services to approximately 9,600 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 90.2% White, 4.9% Asian, 2.1% Mixed, 1.9% Black and 0.8% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 6th decile (6 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.

The practice had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

5 December 2018

During a routine inspection

We carried out an announced comprehensive inspection at Treeton Medical Centre on 5 December 2018 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

The areas where the provider should make improvements are:

  • Review and improve procedures for staff to record their involvement when they have been a chaperone.
  • Review and improve the recruitment policy and procedures and records to evidence that staffs physical and mental health conditions, which were relevant to their staff ability to carry on, manage or work for the practice were considered as part of the recruitment process.
  • Consider provision of specific Sepsis training for non-clinical staff.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

16 June 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Treeton Medical Centre on 16 June 2015. Overall the practice is rated as good.

Specifically we rated the practice as good in providing safe, effective, caring, responsive and well-led services. It was also good for providing services for all of the population groups.

Our key findings were as follows:

  • The practice offered a responsive and flexible appointment system based on patient feedback. This included a walk-in clinic on a Monday morning, late night opening and a telephone triage system.
  • The practice had an active Patient Participation Group (PPG) that promoted services offered by the practice and shared health information within the local community.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles, including safeguarding and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and were involved in decisions about their care and treatment.
  • Information about services and how to complain was available and easy to understand. Complaints were addressed in a timely manner and the practice endeavoured to resolve complaints to a satisfactory conclusion.
  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • There was a clearly defined leadership structure and all staff felt supported by management. The practice actively sought feedback from staff and patients.
  • Risks to patients were assessed and well managed.
  • The practice had relevant and up to date policies and procedures in place and held regular governance meetings.

However, there two areas of practice where the provider needs to make improvements.

Importantly, the provider should:

  • Make changes in the reception and waiting area so that patients can be afforded privacy and confidentiality when speaking with practice/reception staff.
  • Ensure that a paper copy of the Business Contingency Plan is available in the practice in the event of computer failure.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

20 November 2013

During a routine inspection

Patients expressed their views and were involved in making decisions about their care and treatment.

Patients' needs were assessed and treatment was planned and delivered in line with their individual needs. The eight patients we spoke with commented positively about the service they had received. They told us their treatments were clearly explained and raised no concerns about how they were treated. One person told us, 'Overall it is an excellent practice.' Another person said, 'I have always had a good experience here.'

Patients and staff were protected from the risk of infection because appropriate guidance was available and had been followed. They told us the practice was always clean and well maintained.

Staff received appropriate professional development. We saw staff had accessed various training so they could meet patients' needs and maintain their qualifications.

The practice had an effective system in place to regularly assess and monitor the quality of service that patients received. Patients we spoke with told us overall they were very happy with the service they received.