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Farnham Mill Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 14 April 2021

Farnham Mill Nursing home is care home providing personal and nursing care to up to 60 people. The service is purpose-built and provides accommodation and facilities over three floors. On the day of the inspection there were 48 people living at Farnham Mill.

We found the following examples of good practice.

People were supported to maintain contact with their loved ones in a variety of ways. These included an enclosed visiting pod fitted with a hearing loop, a gazebo in the grounds and a visiting area where people could meet with a nominated person. Where appropriate, relatives had also acted as care volunteers within the service. Technology was also extensively used to support people to make contact thorough video calls.

The service was clean and hygienic throughout. Cleaning schedules had been adapted to ensure enhanced cleaning of high touch areas. The provider had researched and invested in several products designed to minimise the spread of COVID-19 using ultraviolet light. Handwashing stations had been installed outside the service to ensure staff and visitors were able to wash their hands prior to entering. Staff had access to personal protective equipment (PPE) and had received training in how to use and dispose of this safely.

Infection control training was provided to staff in small groups in the areas they worked. This enabled training to be specific to the people they were supporting and meant observations of staff competence could be completed. A number of staff from different roles received enhanced training and formed an ’Infection Control Army’. These staff members were able to provide additional advice to staff where needed to drive best practice.

Individual care plans had been devised to ensure any additional risks to people receiving safe care had been identified. Where people had tested positive for COVID-19 rehabilitation care plans included activities to aid respiratory recovery such as singing, games and exercises. Due to the layout of the service, areas were able to be set up as isolation areas. This meant people who found it difficult to isolate in their rooms had space to walk safely.

A specific area of the service had been designated for COVID-19 testing. Tests for people, staff and visitors were completed in line with government guidance. Staff told us they felt they were well supported by the management team. One staff member told us, “The manager and directors are here all the time. They work alongside us and we know they are here for us.”

Inspection areas

Safe

Good

Updated 14 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 April 2021

Caring

Good

Updated 14 April 2021

Responsive

Good

Updated 14 April 2021

Well-led

Requires improvement

Updated 14 April 2021