• Care Home
  • Care home

Lady Dane Farmhouse

Overall: Outstanding read more about inspection ratings

Love Lane, Faversham, Kent, ME13 8BJ (01227) 373292

Provided and run by:
Strode Park Foundation For People With Disabilities

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Outstanding

Updated 3 February 2026

Inspection activity took place between 11 February to 25 February with a site visit on 11 February 2026. Lady Dane Farmhouse is a care home providing unique care support and opportunities for people living with learning and physical disabilities. At the time of assessment there were 13 people living at the home. We assessed the service against ‘Right support, Right care, Right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

People’s care was exceptionally personalised and regardless of the complexity of some people's needs everyone had equal opportunities. The service ensured there were daily opportunities for people to engage in meaningful activities, develop skills and participate in their local communities and to have a good quality of life. People were supported to develop new life skills such as cooking, money management and food shopping. These skills had a positive impact enabling one person to gain greater independence and successfully move into supported living accommodation, closer to their family.

The home was well set up to meet everyone’s needs and accessible to all. The management team had carefully considered how people moved around the home and made thoughtful adaptions including adjusting the height of notice boards, so they were accessible to people who use wheelchairs.

There were good systems of audit and governance in place to ensure good oversight of all aspects of the home and delivery of care. The management team had in depth knowledge about the service, staff and knew people's care needs and how best to support them.

Staff knew how to support and communicate with people in ways that suited them.

Feedback from relatives and community health care professionals was positive about the high level of care and support people received.

Comments included, “Residents who have interests and hobbies are supported and encouraged and I always feel that there is a very individual approach to each resident’s needs rather than a one size fits all approach." And "It is really lovely home I love working with them and nothing is too much for them."

Staff had the appropriate levels of training and felt confident with the training they had received. Medicine audits took place and medicines were administered safely. Although some medicine errors had occurred these were reported appropriately and the service took effective learning actions.

The service had a strong proactive and positive culture of safety, lessons were always learnt to continually identify where improvements could be made and embed good practice. The management team had a strong focus on driving continuous improvement throughout the home. Their creative approach combined with involvement from people and their relatives ensured people were consistently offered new and future opportunities.

People's experience of the service

Updated 3 February 2026

We spoke with people, we viewed care records, daily activity logs and looked through photos of people taking part in activities and out in the community. One person told us, they are independent and went on holiday last year. We spoke to relatives, staff and community health care professionals. Relatives were overwhelmingly positive about the high quality of care their loved ones received. Relatives told us how they were always included in care planning and had the opportunity to be a part of fundraising for the home.

Relatives also told us, "They have next of kin meetings, every quarter. We discuss things like activities, improvements, fundraising and wish lists. All sorts of things come out of it. For example, hospital check lists for staff to complete to make sure they have everything they need if going into hospital and an emergency bag ready for them, so they have everything they need to make them comfortable there. We also arranged to get pictures of the staff on the wall, who is on duty. They are very responsive to any ideas we come up with.”

People and relatives told us that the management team were approachable and inclusive at all times. One relative told us, "The [management team] are very approachable as are the supervisors, anything troubling you, you just go and see them. You don’t have to make an appointment, and they want the feedback too which is nice."