Beaufort Road Surgery

Updated 26 July 2016

Beaufort Road Surgery is situated in Southbourne which is a suburb of Bournemouth, Dorset.

The practice has an NHS general medical services contract to provide health services to approximately 11,050 patients. The practice is open from 7.25am to 6.30pm from Monday to Friday. Appointments are available between 7.40am and 5.30pm from Monday to Friday. The practice has opted out of providing out-of-hours services to their own patients and refers them to South Western Ambulance Service via the NHS 111 service.

The mix of patient’s gender (male/female) is almost half and half. Approximately 21% of patients are aged over 65 years old.

The practice has seven GPs who together work an equivalent of 5.8 full time staff. There are four male and three female GPs. Six of the GPs are partners who hold managerial and financial responsibility for running the business. The GPs are supported by a practice manager, assistant practice manager, three practice nurses and a health care assistant. The team are supported by a team of administration staff who carry out reception, administration, scanning and secretarial duties. The practice is a training practice for doctors training to be GPs. There are currently two registrars and 2nd year medical students from Southampton University working at the practice.

We inspected the practice in June 2015 and found improvements were needed in the overview of safety systems and processes, staff education, and governance arrangements. The provider sent us an action plan which detailed the steps they would take to meet the breaches in regulation. At this inspection we found the provider had made the necessary changes.

We carried out our inspection at the practice’s only location which is situated at:

21 Beaufort Road

Southbourne

Bournemouth

BH6 5AJ

Updated 26 July 2016

Letter from the Chief Inspector of General Practice

We carried out an announced focussed follow up inspection of Beaufort Road Surgery on 1 June 2016. This inspection was performed to check on the progress of actions taken following an inspection we made on 24 June 2015. This report covers our findings in relation to the requirements and should be read in conjunction with the report published on 1 October 2015 following the inspection in June 2015. This can be done by selecting the 'all reports' link for Beaufort Road Surgery on our website at www.cqc.org.uk

Our key findings were as follows:

• We found robust systems in place to calibrate clinical equipment which followed national guidelines and was being performed as part of a rolling maintenance programme.

• Documents used for administering medicines had been reviewed and signed by the GP partners and nursing team

• A systematic programme of legionella testing was being performed by appropriately trained staff.

• Childhood immunisation rates were being monitored and had improved since the last inspection because of more effective information capture and promotion by staff at the practice.

• A new practice manager and lead nurse had been employed who had both introduced systems to capture and monitor information more effectively.

• Records were being kept to evidence discussions and actions taken by the GPs in relation to governance issues.

• New risk registers had been introduced and formalised meetings commenced to look at clinical issues including audits.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 26 July 2016

Updated 26 July 2016

Updated 26 July 2016

Updated 26 July 2016

Updated 26 July 2016

Updated 26 July 2016