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  • GP practice

Amherst Medical Practice

Overall: Good read more about inspection ratings

21 St. Botolphs Road, Sevenoaks, Kent, TN13 2RP (01732) 459255

Provided and run by:
Amherst Medical Practice

Latest inspection summary

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Our current view of the service

Good

Updated 15 January 2025

Date of Assessment: 25 April 2025 to 13 May 2025. Amherst Medical Practice is located at 21 St Botolphs Road, Sevenoaks, Kent, TN13 3AQ, is a GP training practice and has a branch practice in High Street, Brasted, Kent, TN16 1HU that has a dispensary. We visited both practices as part of this assessment.

Amherst Medical Practice is a GP practice that delivers services to approximately 15, 222 patients, under a contract held with NHS England. The National General Practice Profiles states that 91% of the practice population are White, 4% Asian, 1% Black, 3% mixed and 1% other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 10th decile (10 of 10). The lower the decile, the more deprived the practice population is relative to others. The practice has a higher-than-average population of older people with co-morbidities. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

We found a breach of the legal regulations in relation to safe care and treatment. We have asked the provider for an action plan in response to the concerns found at this assessment.

People's experience of the service

Updated 15 January 2025

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as supporting use of digital technology support sessions to improve access to appointments and the practice.