During an assessment under our new approach
Date of Assessment: 8 April 2026. The Northolme Practice is a GP service which operates from 4 Roydlands Street, Hipperholme, Halifax, HX3 8AP, and delivers services to approximately 16,500 people under a contract managed by NHS West Yorkshire Integrated Care Board. The service also operates a branch site, Northowram Surgery, located at Northowram Green, Northowram, Halifax, HX3 7JE which is around 2 miles from the main practice. According to the latest available data, the ethnic make-up of the service area is approximately 95% White, 2% Asian, 2% Mixed, 0.5% Black and 0.5% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 9th decile (9 of 10). The lower the decile, the more deprived the service population is relative to others.
This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within, and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Staff kept facilities clean and managed the risk of infection. There were enough staff with the right skills, qualifications and experience. However, we found that some health and safety checks and assessments were not up to date, and that there was only limited organisational assurance regarding staff vaccination and immunisation status. Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity. People could access care, treatment and support when they needed it. We saw that demands on capacity were being effectively managed. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers. The service had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Whilst governance processes were generally in place and well embedded, we identified concerns regarding the oversight of key work areas such as the CQC registration status of the organisation, health and safety management, and staff vaccinations and immunisation status.