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Archived: Integrated Care and Support Services

60 Kitchener Street, St Helens, Merseyside, WA10 4LY (01744) 736699

Provided and run by:
Integrated Care and Support Services

Important: This service was previously registered at a different address - see old profile

All Inspections

29 January 2014

During a routine inspection

During our visit to the office / centre of Integrated Care and Support Services (ICASS) we spoke to a group of young people who were attending the day club that was by the service. Feedback received from the young people was positive about attending the centre with some of the comments being, 'It's great here.'

We observed during our inspection that the people who used the service appeared happy and content. We found people were treated respectfully and given support to have their say in how they wanted to be helped and were supported to do the things they wanted to do.

We contacted some relatives via phone to ask about their opinions of the service. Comments received were, Very good in the way they support people,' 'If there are any problems they ring me,' and 'We are really happy with the care.'