Asplands Medical Centre

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• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

The service actively supported people to live healthier lives by promoting a range of national and local public health priorities. This included encouraging uptake of cancer screening programmes, vaccinations, NHS Health Checks, smoking cessation support and weight management services. These priorities were highlighted to people through routine clinical contacts, proactive reviews and targeted patient communications.

The service ensured people received clear, locally relevant information about preventative care, supporting improved uptake of screenings and vaccinations. Access to wider support services was straightforward through embedded social prescribing, enabling a holistic approach to care that addresses both medical and wellbeing needs.

Ongoing monitoring of referrals and service capacity helped ensure people receive timely, appropriate support. We saw evidence to confirm people benefited from coordinated, proactive care focused on prevention, accessibility, and improved health outcomes.

The service used data effectively to monitor and improve patient care, leading to positive and consistent outcomes. People benefited from early identification and proactive management of conditions, supported by regular reviews and recall systems that help ensure timely follow‑up and continuity of care.

A strong focus on prevention and early intervention was reflected in lower diabetes rates and high screening and immunisation uptake, while proactive case‑finding supported identification of conditions such as hypertension.

Ongoing audits, shared systems, and service improvements, such as enhanced telephone access and 24‑hour online consultation forms had improved access and patient experience.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.