The Care Quality Commission
  • Doctor
  • GP practice

The Mazhari and Khan Practice

Overall: Good read more about inspection ratings

Clayton Health Centre, 89 North Road, Clayton, Manchester, Greater Manchester, M11 4EJ (0161) 223 1658

Provided and run by:
The Mazhari and Khan Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Mazhari and Khan Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Mazhari and Khan Practice, you can give feedback on this service.

21 June 2019

During an annual regulatory review

We reviewed the information available to us about The Mazhari and Khan Practice on 21 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

2 February 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Mazhari and Khan Practice on 2 February 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was a clear leadership structure and staff felt supported by management. The practice proactively supported staff members to carry out their roles confidently and effectively.
  • Risks to patients were assessed and well managed. We saw evidence of a robust infection control process in place.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

We saw several area of outstanding practice:

  • The practice had undertaken a full practice audit, to ensure each area of the practice was following current and up to date legislations and processes, with changes implemented as a direct result.
  • The practice devised a Deprivation of Liberty Safeguards (DOLs) notification form which they issued to residential homes to be completed if the residential home applied for DOLs to one of their patients.
  • The practice was extremely proactive and reactive in monitoring and checking of referral and follow ups of patients. In cases where patients had not attended the hospital the practice would personally contact the patient and offer guidance, information and support.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice