Updated 13 January 2017
Letter from the Chief Inspector of General Practice
When we visited Dr Robertson and Partners at Marcham Road Health Centre on 30 March 2016 to carry out a comprehensive inspection, we found the practice had breached regulations relating to safe care and treatment and good governance. The practice was rated as requires improvement for safe and well-led, and good for effective, caring and responsive. Overall the practice was rated as requires improvement.
Following the inspection the provider sent us an action plan that set out the actions they would take to meet the breached regulations.
This focused inspection was undertaken on 21 December 2016 to check the practice was meeting the regulations previously breached and to see if they had taken action on other areas we recommended the provide should address. For this reason we have only rated the location for the key questions to which this inspection related. This report should be read in conjunction with the full inspection report of our inspection in March 2016. You can read the report from our last comprehensive inspection by selecting the 'all reports' link for Dr Robertson and Partners our website at www.cqc.org.uk.
We found the practice had made improvements since our last inspection. The information we received enabled us to find the practice was meeting the regulations that it had previously breached.
We have changed the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice