The Care Quality Commission
  • Doctor
  • GP practice

High Pastures Surgery

Overall: Good read more about inspection ratings

138 Liverpool Road North, Liverpool, Merseyside, L31 2HW (0151) 526 2161

Provided and run by:
High Pastures Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about High Pastures Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about High Pastures Surgery, you can give feedback on this service.

24 September 2019

During an inspection looking at part of the service

We carried out an announced focused inspection at High Pastures Surgery on 24 September 2019 due to the length of time since the last comprehensive inspection.

Following our Annual Regulatory Review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions: Effective and Well-led.

Because of the assurance received from the Annual Regulatory Review we carried forward the ratings from the last comprehensive inspection for the following key questions: Safe, Caring and Responsive.

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services and

• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of good quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review the system for managing patient safety alerts.
  • Ensure multi-disciplinary meetings are recorded in sufficient detail to establish the agreements made.
  • Consider developing a planned programme of clinical audit.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

15 May 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice


We carried out an announced comprehensive inspection of High Pastures Surgery on 18 November 2014. The overall rating for the practice was Good. However, the practice was rated as Requires Improvement for providing safe services. The full comprehensive report on the November 2014 inspection can be found by selecting the ‘all reports’ link for High Pastures Surgery on our website at www.cqc.org.uk.

This inspection was a desk-based review carried out on 15 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified at our previous inspection on 18 November 2014. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

  • Action had been taken to ensure that a record of the required staff recruitment information was maintained.

The following improvements to the service had also been made:

  • An assessment of the risks presented by legionella had been carried out and measures put in place to address the risks presented.

The areas where the provider should make improvements are:

  • Ensure weekly outlet flushing takes place in accordance with the legionella risk assessment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

18 November 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of High Pastures Surgery. High Pastures Surgery is registered with the Care Quality Commission to provide primary care services.

We undertook a planned, comprehensive inspection on 18 November 2014 at the practice location. We reviewed comment cards completed by patients, spoke with patients and staff.

The practice was rated as Good. A caring, effective, responsive and well- led service was provided that met the needs of the population it served.

Our key findings were as follows:

  • There were systems in place to protect patients from avoidable harm, such as from the risks associated with medicines and cross infection. However, improvements were needed to the recruitment of staff as the recruitment records did not demonstrate that all necessary checks were undertaken to demonstrate suitability for their roles.
  • Patients care needs were assessed and care and treatment was considered in line with best practice national guidelines. Staff were proactive in promoting good health and referrals were made to other agencies to ensure patients received the treatments they needed.
  • Patients were very positive about the care they received from the practice. They commented that they were treated with respect and dignity, staff were caring, supportive and helpful. Patients felt involved in decision making around their care and treatment.
  • The practice planned its services to meet the differing needs of patients. The appointment system in place allowed good access to the service. The practice encouraged patients to give their views about the services offered and made changes as a consequence.
  • Quality and performance were monitored, risks were identified and managed. The practice ensured that staff had access to learning and improvement opportunities.

There were areas of practice where the provider needs to make improvements.

Importantly, the provider must:

  • Take action to ensure its recruitment arrangements are in line with Schedule 3 of the Health and Social Care Act 2008 to ensure the necessary employment checks are in place for all staff.

The provider should:

  • Carry out an assessment of the risks presented by legionella and take appropriate action to address any risks presented.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice