Updated 22 January 2025
Date of Assessment: 25 March 2025 to 27 March 2025. The Bethesda Medical Centre is a GP practice and delivers services to approximately 19,000 patients under a contract held with NHS England. The National General Practice Profiles states that the patient demographic is predominantly white ethnicity accounting for 89.9%. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 1st decile of 10. The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery.
Since the last inspection, the practice had made improvements but remains in breach of regulations. Previously we found improvements were required in the safe management of medicines and the monitoring of some long-term health conditions. Improvements were also required to ensure effective learning from complaints and significant events. Practice policies were not always accurate and up to date.
During our March 2025 inspection, we found improvements had been made but systems still required strengthening in relation to the effective coding of clinical records, management of some long-term health conditions and the management of safeguarding for vulnerable children and adults.