The Care Quality Commission
  • Doctor
  • GP practice

Duncan Street Primary Care Partnership

Overall: Good read more about inspection ratings

Duncan Street, Wolverhampton, West Midlands, WV2 3AN (01902) 459076

Provided and run by:
Duncan Street Primary Care Partnership

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Duncan Street Primary Care Partnership on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Duncan Street Primary Care Partnership, you can give feedback on this service.

3 October 2019

During an annual regulatory review

We reviewed the information available to us about Duncan Street Primary Care Partnership on 3 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

1 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Duncan Street Primary Care Partnership on 1 September 2016. Overall, the practice is rated as good with requires improvement in providing a safe service.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. Learning was shared with staff and reported to external agencies when required.
  • Required recruitment checks had been made before staff were employed to work at the practice.
  • Effective systems were in place to mitigate risks to patients who took high risk medicines.
  • A training matrix and policy was in place to monitor that all staff were up to date with their training needs and received regular appraisals.
  • Patients said they found it difficult to get through to the practice by telephone. The practice had put systems in place to address this. Urgent appointments were available the same day with the on call GP.
  • Feedback from patients about their care was consistently positive.
  • The practice engaged with the local community to support the self-management of patients with long-term conditions. For example, the practice invited patients to take part in educational and lifestyle sessions held at a local temple.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • The practice actively managed, reviewed and responded to complaints and made improvements based on the outcome.
  • The practice had a strong culture for education and learning.
  • The practice had visible clinical and managerial leadership.
  • Governance and audit arrangements were comprehensive and effective.

There were areas of practice where the provider should make improvements:

  • Continue pro-actively identifying carers and establishing what support they need.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice