The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: New Medicine Group

144 Harley Street, London, W1G 7LE 0845 676 9699

Provided and run by:
Nutrition Associates Limited

Important: This service is now registered at a different address - see new profile

All Inspections

16 August 2013

During a routine inspection

We spoke with one person who used the service and looked at testimonials on the provider's website. People were satisfied with the care and treatment received. They felt that treatment had been explained well and found the information provided to be comprehensive. Consent had been obtained by Dr Downing and the possible risks and benefits of treatment had been outlined.

Care was planned in a way to ensure people's safety. People were assessed by Dr Downing to determine whether treatment would be suitable. People were provided with post treatment advice and information. There were procedures in place to deal with medical emergencies.

People who use the service were protected from the risk of abuse because the provider had suitable arrangements in place to safeguard people.

There was a complaints policy in place and people were given information on how to make a complaint. The person we spoke with and the comments on the provider's website were complimentary about the service.