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  • GP practice

Archived: Dr B. Bekas

Overall: Inadequate read more about inspection ratings

48 Argyll Road, Westcliff On Sea, Essex, SS0 7HN (01702) 432040

Provided and run by:
Dr Barzan Bekas

Latest inspection summary

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Our current view of the service

Inadequate

Updated 30 April 2025

Dr B. Bekas is a GP practice that delivers services to approximately 2,600 patients under a contract held with NHS England. National General Practice Profiles states that 95% of the practice population is White, 2% Asian and 3% Black, Mixed or Other. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 2nd decile (2 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the patient using the service, the context the service was working within and how this impacted service delivery.

We inspected this service under our previous methodology in September 2023. The practice was rated inadequate overall, and for key questions safe, effective, and well-led, responsive was rated as requires improvement. We did not inspect the key question, caring. Following this inspection the practice was placed into special measures. We carried out a follow-up assessment, under the safe, effective, responsive and well-led key questions on 8 and 12 August 2024. The service was rated as inadequate overall, and inadequate for the safe, effective and well led key questions and requires improvement for the responsive key question. We did not assess caring at this assessment. The practice remained in special measures as we did not have assurances that improvements had been developed or embedded to address the concerns identified at the previous assessment.

We carried out this assessment to follow up on the concerns identified at the 2024 assessment. We were not assured that improvements had been made, and the practice was rated inadequate overall and inadequate for safe, effective and well-led. We rated caring and responsive as requires improvement.

The service was in breach of legal regulation in relation to good governance and safe care and treatment.

People's experience of the service

Updated 30 April 2025

At the previous assessment we found inconsistencies in appointments and availability for patients accessing care and treatment. The practice had installed a new telephone service to improve access into the practice, but these inconsistencies remained. Results from the 2025 National GP Patient Survey were mainly in line with national averages. Feedback from patients, relatives and professionals who worked closely with the service was inconsistent.