We carried out a review of the data available to us about I-Care Recruitment Services on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about I-Care Recruitment Services, you can give feedback on this service.
I-Care Recruitment Services is a domiciliary care agency and provides personal care and support to people living in their own homes. It provides a service to older adults, some of whom may be living with dementia. At the time of this inspection there was one person using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
The representative of the person receiving care and support from I-Care Recruitment Services spoke positively about the care and support that the person received.
Care and support was personalised to the person’s individual needs.
Risks associated with the person’s health, care and medical needs were identified and the registered manager and support assistant understood those risks and how to minimise them to keep the person safe.
The person was supported to maintain good health and had access to a variety of healthcare services.
The person was encouraged to eat healthy food for their wellbeing.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
The person’s privacy, dignity and independence was promoted.
The care plan was person centred and gave comprehensive information about the person, their needs and how they wished to be supported.
The person’s representative knew who to speak with if they had a complaint or concern to raise and were confident their concerns would be addressed.
Checks and audits in place enabled the service to monitor, learn and improve the quality of care and support people received.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This was a planned inspection. The service was registered with us on 21 June 2018 and this was the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.