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Inspection Summary


Overall summary & rating

Good

Updated 18 March 2021

Rosedale House provides accommodation and personal care for up to 27 people. The home is over several floors, there is a dining room, lounge, conservatory, office and an entrance hall. At the time of the inspection there were 18 people living at the home.

People’s experience of using this service and what we found

We observed staff and the deputy manager wore PPE in accordance with guidance. We received information of concern prior to the inspection that the management team did not always wear masks whilst sat in the office. We spoke to the registered manager during feedback about the importance of wearing masks whilst sat in the office with others.

We found the following examples of good practice.

The home had designated entrance with posters displayed which explained the safety procedures in place. At the time of our inspection due to the outbreak of COVID-19 the only visitors to the home were professionals. They were asked to adhere to the home’s infection control procedures. Temperature checks were being undertaken.

People were able to communicate with loved ones by phone, and video call.

Increased cleaning of the home was taking place. This included regular cleaning of high touch areas such as door handles and light switches and deep cleaning of communal rooms and chairs.

The home had an adequate supply of personal protective equipment (PPE) to meet current and future demand. Staff were using this correctly and in accordance with current guidance. Staff had received training in relation to Covid-19 which included, infection control and use and donning and doffing of PPE.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Rosedale House on our website at www.cqc.org.uk

Inspection areas

Safe

Requires improvement

Updated 18 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 18 March 2021

Caring

Good

Updated 18 March 2021

Responsive

Good

Updated 18 March 2021

Well-led

Good

Updated 18 March 2021