Archived: Oakview Hospital (East Anglia)

We spoke with the young people who lived at the hospital who told us that staff consulted them and respected and acted on the decisions they made about the care, treatment and support they agreed to.

Our observations showed us that young people were given the support and attention they needed and that there was a calm atmosphere in each unit.

We found that improvements had been made to the organisation of the care plans and that they had nearly all been reviewed and updated but more work was required.

Young people told us that they received the care, treatment and support they needed and that staff were kind.

Improvements had been made and all staff members were being trained in safeguarding children to level three.

The first phase of refurbishment and redecoration of the hospital had begun. Further improvements were needed to the environment which was clean.

Young people living in the hospital told us that adequate staffing levels were provided most of the time but their community activities were sometimes cancelled due to staff members being unavailable.

Improvements had been made to the support given to staff through increased training, supervision and the staff meetings held.

Improvements had been made to the records held.

We spoke with the young people who lived at the hospital who told us that staff consulted them and respected and acted on the decisions they made about the care, treatment and support they agreed to.

Our observations showed us that young people were given the support and attention they needed and that there was a calm atmosphere in each unit.

We found that parts of the care plans were stored in different places and that some were incomplete, had not been reviewed and were not all up to date.

Young people told us that they received the care, treatment and support they needed and that staff were kind.

Improvements were needed to the environment which was clean.

Young people living in the hospital told us that adequate staffing levels were provided but their activities programme was sometimes cancelled due to staff members being unavailable.

The records held were not all complete and up to date and did not fully ensure that staff members had access to information that protected the young people and ensured their needs were met.