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Archived: Brookwell Springs Healthcare Limited

354 Ballards Lane, 205 Rex House, London, N12 0DD (020) 8213 3106

Provided and run by:
Brookwell Springs Healthcare Limited

Important: This service is now registered at a different address - see new profile

All Inspections

10 May 2019

During a routine inspection

About the service: Brookwell Springs Healthcare Limited is a domiciliary care agency and provides personal care and support to people living in their own homes. At the time of this inspection there were no people using the service.

At this inspection, we found the service had provided care and support for three people between July 2018 and February 2019. Due to the limited service being provided at the time of our inspection, we could not answer all the key line of enquiry (KLOEs) against the regulated activity. We have therefore not been able to award an overall rating for the service.

People’s experience of using this service:

People spoke positively about the service. They told us their needs were being met.

Care and support was personalised to people’s individual needs.

Assessments were carried out to ensure people's needs could be met. Where risks were identified, management plans were in place to manage these safely.

Processes were in place and appropriate infection control practices were followed.

People were supported to maintain good health and access to healthcare services.

People were encouraged to eat healthy food for their wellbeing.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People's privacy, dignity and independence was promoted.

The service worked with healthcare services and professionals to plan and deliver an effective service.

Rating at last inspection: This is our first inspection of the service since registering with us on 10 May 2018.

Why we inspected: This inspection was part of our routine scheduled plan of visiting services to check the safety and quality of the care people received

Follow up: : We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk