The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr Affia Okoreaffia Also known as Athena Medical Centre

Overall: Good read more about inspection ratings

21 Atherden Road, Clapton, London, E5 0QP (020) 8985 6675

Provided and run by:
Dr Affia Okoreaffia

Important: The provider of this service changed. See new profile

All Inspections

18 January 2019

During a routine inspection

We carried out an announced comprehensive inspection at Dr Affia Okoreaffia on 18 January 2019 as part of our inspection programme.

The practice was previously inspected in October 2015 and rated as good overall.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Continue to explore ways of encouraging patients diagnosed with mental health conditions to engage with annual health reviews and care planning.
  • Continue to improve the uptake for cervical screening to achieve the national target of 80%.
  • Continue to improve the uptake for childhood immunisations to achieve the national target of 90% or above in all four indicators.
  • Continue to review patient feedback regarding their experiences of accessing the practice via telephone or waiting times once at the practice

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

27 October 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Affia Okoreaffia on 27 October 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were generally assessed and well managed. However, the practice did not have oxygen available to respond to medical emergencies, which is contrary to guidance issued by the National Resuscitation Council.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

The areas where the provider should make improvements are:

  • Review patient access/opening times to the surgery in response to patient responses in GP survey

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice