Updated 2 January 2020
- GP practice
Dr Santokh Singh Matharu Also known as Beechtree Medical Centre
Latest inspection summary
On this page
- Background to this inspection
- Overall inspection
- People with long term conditions
- Families, children and young people
- Older people
- Working age people (including those recently retired and students)
- People experiencing poor mental health (including people with dementia)
- People whose circumstances may make them vulnerable
Updated 2 January 2020
We carried out an announced new style focused inspection at Dr Santokh Matharu (Beech Tree Medical Centre) on 11 December 2019 as part of our inspection programme, due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the key questions of effective and well-led.
Because of the assurance received from our review of information we carried forward the ratings of good for the key questions of safe, caring and responsive.
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups.
We found that:
- Practice staff provided care in line with up to date clinical guidance.
- Quality improvement activity was carried out to monitor and improve outcomes for patients.
- The practice collaborated with local partners to plan services to meet the needs of their patient group.
- Staff told us they felt supported by the leadership team and were encouraged to develop.
Whilst we found no breaches of regulations, the provider should:
- Complete staff appraisals for all staff in a timely way.
- Improve systems to encourage uptake of cervical screening.
- Consider succession planning arrangements to provide continuity of care for patients registered at the practice.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
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