Background to this inspection
Updated
6 June 2019
Lime Square Medical Centre is located close to Manchester City centre. The practice is situated in a modern purpose-built retail complex. All services are delivered on the first floor of the building with disabled access from the ground floor available. There is multiple parking available to patients.
The practice is part of a wider group called Beacon Medical Group, where local practices within the group, share learning and provide peer support. They also have a standardised governance system in place.
At the time of our inspection there were 6099 patients registered with the practice. The practice has a General Medical Services (GMS) contract and is a member of Manchester Health and Care Commissioning.
The average life expectancy and age profile of the practice population is slightly above the CCG and national average. Information taken from Public Health England placed the area in which the practice at seven on the scale of deprivation (from a possible range of between one and 10, where one is most deprived). In general, people living in more deprived areas tend to have greater need for health services.
The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures; surgical procedures; maternity and midwifery services and treatment of disease, disorder and injury.
Regulated activities are delivered to the patient population from the following address:
Lime Square Medical Centre
Openshaw
Manchester
M11 1DA
The practice has a website that contains information about what they do to support their patient population and the in-house.
The practice provided inhouse training to student pharmacist.
Updated
6 June 2019
This practice is rated as Good overall.
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Lime Square Medical Centre on 26 April 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Please refer to the detailed report and the evidence tables for further information.
People experiencing poor mental health (including people with dementia)
Updated
6 June 2019