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You Before Me Care

Overall: Good read more about inspection ratings

Room 109, Halford House, 2 Coval Lane, Chelmsford, CM1 1TD (01245) 800120

Provided and run by:
You Before Me Care Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 1 July 2025

Date of assessment: 15/07/25 - 29/07/25

You Before Me Care is a domiciliary care service registered to provide personal care to individuals living in their own homes.At the time of our assessment there were 9 people receiving a regulated activity. CQC only inspects where people receive personal care. Personal care is help with tasks related to personal hygiene and eating. Where they do provide personal care, we also consider any wider social care provided during our assessment. This was a responsive assessment. During the assessment we spoke with staff, people and their relatives and other stakeholders such as health and social care professionals to get their feedback about how people’s personal care needs were being met.

The provider was previously in breach of the legal regulations in relation to fit and proper persons employed. At this assessment we found that here had been enough improvements made that the provider was no longer in breach of this regulation.

Since the last assessment the providers systems and processes in place had improved and they were effective in assessing, monitoring and improving the quality of the service. People’s care was person-centred and reflected their individual needs and preferences.

People's experience of the service

Updated 1 July 2025

People and their relatives told us management were approachable and proactive. They were responsive to any concerns and welcomed feedback. Staff were respectful, kind and caring towards people. Staff demonstrated a person-centred approach and people and their relatives were enabled to have choice and control over the way staff provided care and support. One relative told us, “They are a very caring agency suitable to [relatives’] needs and I would recommend them to others.”