Archived: Droylsden Medical Practice

Updated 5 June 2018

Droylsden Medical Practice, part of gtd healthcare is the registered provider and provides primary care services to its registered list of approximately 3808 patients. The practice delivers commissioned services under the Alternative Provider Medical Services (APMS) contract and is a member of Tameside and Glossop Clinical Commissioning Group (CCG).

The APMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice offers direct enhanced services that include meningitis provision, the childhood vaccination and immunisation scheme, facilitating timely diagnosis and support for people with dementia, influenza and pneumococcal immunisations, learning disabilities, minor surgery and rotavirus and shingles immunisation.

Regulated activities are delivered to the patient population from the following addresses:

1-3 Albion Drive,

Droylsden

Manchester

M43 7NP

The practice has a website that contains comprehensive information about what they do to support their patient population and the in-house and online services offered:

Droylsden Medical Practice is part of gtd healthcare a not for profit organisation.

The age profile of the practice population is broadly in line with the CCG averages. Information taken from Public Health England placed the area in which the practice is located in the fourth most deprived (from a possible range of between 1 and 10).

Updated 5 June 2018

This practice is rated as Good overall. (Previous inspection April 2015 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Droylsden Medical Practice on 23 April 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients feedback was mixed in relation to the appointment system stating it was not always easy to get through on the telephone or to access pre bookable appointments. The practice was addressing concerns and had recently appointed an advanced nurse practitioner to increase appointment availability.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Updated 5 June 2018

Updated 5 June 2018

Updated 5 June 2018

Updated 5 June 2018

Updated 5 June 2018

Updated 5 June 2018