The Care Quality Commission
  • Clinic
  • Slimming clinic

Archived: National Slimming & Cosmetic Clinics

10A Gorings Square, Church Street, Staines, Middlesex, TW18 4EW

Provided and run by:
Codegrange Limited

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

22 March 2018

During a routine inspection

We carried out an announced comprehensive inspection on 22 March 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of the provision of advice or treatment by, or under the supervision of, a medical practitioner, including the prescribing of medicines for the purposes of weight reduction. At NSCC Staines the aesthetic cosmetic treatments that are also provided are exempt by law from CQC regulation. Therefore we were only able to inspect the treatment for weight reduction but not the aesthetic cosmetic services.

Our key findings were:

There were areas where the provider could make improvements and should:

  • Review how medical records are reviewed to ensure consistency of recording by different doctors working in the service.
  • Review the transfer of information to the electronic Human Resources records system to make sure it is kept up to date. Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available

28 February 2014

During a routine inspection

When we visited the clinic to carry out our inspection we spoke to two people who used the service. They were positive about their experiences of treatment at the clinic. Patients told us that the provider made a thorough assessment of their needs and provided information about the treatment available at the clinic. One person told us 'they looked at my whole lifestyle.'

We found that staff were well trained to carry out the requirements of their roles and their performance was regularly appraised.

The clinic premises were suitable for the activity being carried out and the provider was able to make reasonable adjustments to care for disabled users of the service.

The provider had an adequate process in place for dealing with complaints and this was made available to people who use the service.