26 July 2013
During a routine inspection
People made positive comments about staff and indicated they felt safe and well cared for. One person told us, "I feel safe with my dentist. They are a very professional organisation and caring'. Another person remarked, 'The staff are lovely, very friendly. I wouldn't go anywhere else'.
The practice operated appropriate procedures for gaining and acting in accordance with patient consent to treatment.
People told us and we saw evidence that high standards of care and welfare were operating at the practice. Staff were trained appropriately to deal with medical emergencies and necessary emergency procedures and equipment were in place alongside current stocks of emergency medications and oxygen cylinders.
The premises were clean and well maintained. Decontamination procedures were aligned with Department of Health guidance on decontamination in primary dental care. There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures. There was documented evidence that equipment used had been maintained and inspected by specialist contractors.
There were sufficient qualified, skilled and experienced staff employed by the practice.