The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr Nirode Bhadra Also known as Dr. Bhadra's Surgery

The Surgery, 778 Romford Road, London, E12 5JG (020) 8478 0533

Provided and run by:
Dr Nirode Bhadra

Important: The provider of this service changed. See new profile

All Inspections

9 September 2013

During an inspection looking at part of the service

We found that the provider had taken action to improve the recruitment and selection process since our last inspection. The provider had addressed the concerns we raised at the previous inspection.

There were sufficient skilled and experienced staff to safely meet the needs of people who use the service.

27 June 2013

During a routine inspection

During our visit to the surgery we spoke with four people who use the service, two GP's, the practice manager, the deputy manager, practice nurse and senior receptionist. People who used the service told us that the GP explained treatment options. One person said, "the GP takes time to explain so it is simple and understandable."

People's privacy, dignity and independence were respected. People's views and experiences were taken into account in the way the service was provided and delivered in relation to their care. People who used the service told us that the GP explained treatment options. One person said "I tell my problems, we discuss and I get a choice with the risks and benefits."

People we spoke with told us of their experience of the practice. People told us that the clinical staff took time to discuss and explain their care and treatment. All the patients we spoke with were happy with the service they received from the practice.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

We found that the provider did not have effective recruitment procedures in place to ensure only suitable staff were employed at the service.

People who use the service, their representatives and staff were asked for their views about their care and treatment and they were acted on.