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Bentham Road Health Centre Good Also known as Cornerstone Healthcare

Inspection Summary


Overall summary & rating

Good

Updated 26 July 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Bentham Road Health Centre on 13 October 2016. The overall rating for the practice was good, although the practice was rated as requires improvement for safety.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

This inspection was an announced desk based inspection carried out on 31 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified in our previous inspection on 13 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

The practice is now rated as good for safe services, and overall the practice is rated as good.

Our key findings were as follows:

  • Portable electrical appliances were tested to ensure they were in good working order and safe to use.

  • Infection prevention and control audits were being carried out on a six-monthly basis.

  • An assessment of the fixed electrical appliances had been conducted.

  • A Legionella risk assessment had been carried out and there was evidence to demonstrate that water outlets were tested on a regular basis.

  • Patient specific directions (PSD) for the healthcare assistant to administer vaccinations were signed by the prescriber before the treatment was administered.

  • There were systems in place to monitor the stock of single use items to ensure they were within their expiry date and safe for use.

  • Systems were in place to disseminate patient safety alerts and manage significant events.

  • The practice business continuity plan was shared with staff so that they were aware of individual roles and responsibilities in the event of the plan being implemented.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Inspection areas

Safe

Good

Updated 26 July 2017

The practice is rated as good for providing safe services.

The practice had taken action to address the concerns raised during our previous inspection in October 2016.

The practice submitted evidence to demonstrate the required fixed electrical appliance and portable appliance testing had been carried out.

A legionella risk assessment had been carried out by the practice and water outlets were regularly flushed to reduce the risk of contamination. Legionella is the term for a particular bacterium which can contaminate water systems in buildings.

The business continuity plan had been discussed with all staff to ensure they were aware of the emergency procedures.

There were systems in place to monitor the expiry dates of single use items to ensure they were in date and safe to use.

Patient specific directions (PSD) were in place for the healthcare assistant to administer vaccines. These were now signed by the prescriber before the vaccines were administered.

Effective

Good

Updated 26 July 2017

Caring

Good

Updated 26 July 2017

Responsive

Good

Updated 26 July 2017

Well-led

Good

Updated 26 July 2017

Checks on specific services

People with long term conditions

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

Families, children and young people

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

Older people

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

Working age people (including those recently retired and students)

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

People experiencing poor mental health (including people with dementia)

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.

People whose circumstances may make them vulnerable

Good

Updated 26 July 2017

The provider had resolved the concerns for safety identified at our inspection on 13 October 2016 which applied to everyone using this practice, including this population group. The population group ratings at the inspection in October 2016 were good and there has been no change to this rating as a result of this desktop inspection.

The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Bentham Road Health Centre on our website at www.cqc.org.uk.