The Limes

Safe - This means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were protected by a consistent and effective approach to safeguarding, whilst positive risk-taking was promoted to support independence and recovery. Patients were fully involved, and the service was open and transparent when things went wrong.

The environment was safe, clean, well equipped, well maintained, and fit for purpose. Staff assessed and managed risks to patients and themselves effectively and understood how to protect people from abuse. Staff worked effectively with other agencies to safeguard people. Staff used systems and processes to safely prescribe, administer, record, and store medicines, and they managed patient safety incidents appropriately to support ongoing recovery and rehabilitation.