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Archived: Kerrier Homecare

Rock Farm, Carn Lane, Carnkie, Redruth, Cornwall, TR16 6SL (01209) 214762

Provided and run by:
Mrs Jane Ann Simpson

Important: The provider of this service changed. See new profile

All Inspections

5 June 2013

During a routine inspection

We spoke with two of the three people who used the service. They told us that every thing was absolutely fine. One person said, 'The carers are always on time and I get the same person, this is good for continuity', 'The carers are never rushed', 'They inform me of any changes to my plan of care'. Another person said, 'I receive good care and am kept informed'.

We found peoples' views and experiences had been taken into account in the way the service was provided and delivered in relation to their care.

People's privacy and dignity was respected and people experienced care, treatment and support that met their needs and protected their rights.

We found that people who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse happening.

We saw there were appropriate checks undertaken before staff commenced work for the service.