Dr Inayat Ullah

Updated 28 December 2018

• The practice name is Dr Inayat Ullah – known locally as Woodlands Surgery.
• Located at 301 Newtown Road, Bedworth, Warwickshire, CV12 0AJ.
• Telephone number: 024 7649 0909. Website:
• The practice has a General Medical Services (GMS) contract with NHS England. The GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities.
• At the time of our inspection, 3,960 patients were registered at the practice. Patients were also temporally registered at the practice when admitted to Discharge to Assess, a ten bed reablement and rehabilitation unit managed by the practice (housed in a local care home) to enable patients to be discharged from hospital earlier for rehabilitation.
• The practice cared for 125 patients with dementia who lived in two local care homes.
• The practice has one lead GP (male), two-part time salaried GPs (one male and one female), two Advanced Nurse Practitioners (ANP) and one practice nurse (qualified as an Advanced Nurse prescriber. They are supported by a practice manager, administrative staff and a clinical pharmacist.
• Since our previous inspection in September 2015, the practice building had been enlarged and refurbished.
• Please see the evidence table for details of opening hours and extended hours provision.
• Woodlands Surgery is located in a semi-rural area with pockets of deprivation.

Updated 28 December 2018

This practice is rated as Good overall. (Previous rating September 2015 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Dr Inayat Ullah (known locally as Woodlands Surgery) on 13 November 2018 as part of our inspection programme.

At this inspection we found:

• Urgent same day patient appointments were available when needed. All patients we spoke with and those who completed comment cards before our inspection said they were always able to obtain same day appointments and access care when needed.
• Patients’ needs were assessed and care delivered in line with current guidelines. Staff had the appropriate skills, knowledge and experience to deliver effective care and treatment.
• Results from the national GP patient survey revealed a high level of patient satisfaction about the care given at the practice. For example, 83% of patients who responded said that the last time they had a general practice appointment, the healthcare professional was good or very good at treating them with care and concern and 90% had confidence and trust in the healthcare professional they saw or spoke to.
• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• Patients said GPs gave them enough time and treated them with dignity and respect.
• The practice was involved in a range of local healthcare initiatives, including managing Discharge to Assess, a ten bed reablement and rehabilitation unit (housed in a local care home) to enable patients to be discharged from hospital earlier for rehabilitation.

However, there were also areas of practice where the provider needs to make improvements.

The provider should:

• Take action to reduce QOF exception reporting for the long term conditions that are above the local and national averages, for example diabetes.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 28 December 2018

Updated 28 December 2018

Updated 28 December 2018

Updated 28 December 2018

Updated 28 December 2018

Updated 28 December 2018