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Dr Madhukar C Patel Good Also known as The Surgery

Inspection Summary


Overall summary & rating

Good

Updated 19 March 2020

We carried out an announced, focused inspection at Dr Madhukar C Patel’s practice on 20 January 2020. We carried out an inspection of this service following our annual review of the information available to us including information provided by the practice. Our review indicated that there may have been a significant change to the quality of care provided since the last inspection. This inspection focused on the following key questions:

  • Is the service safe?
  • Is the service effective?
  • Is the service well-led?

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

  • Are services caring? - Good
  • Are services responsive? – Good

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

We rated the practice as good for the key questions: Is the service safe? Is the service effective? and Is the service well-led?

We rated the practice as good for all population groups except one: Working age people (including those recently retired and students). We rated this group as requires improvement because the practice was performing markedly below the national target for its cervical screening coverage.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Continue to promote and improve uptake rates of cervical screening, breast cancer screening and bowel cancer screening and childhood immunisations.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Requires improvement

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good