• Care Home
  • Care home

Beaumont Court Care Home

Overall: Good read more about inspection ratings

Peter Shore Court, Beaumont Square, London, E1 4NA 0333 384 3884

Provided and run by:
Beaumont Court Care Home Limited

Latest inspection summary

On this page

Background to this inspection

Updated 2 August 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

This was a targeted inspection to check on concerns we had about increased incidents across the service and the risk management systems in place in the service.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 1 inspector.

Service and service type

Beaumont Court Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Beaumont Court Care Home is a care home without nursing care. CQC regulates both the premises and the care provided.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. This included significant incidents that occurred at the service. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We reviewed the previous inspection report and recent feedback from the local authority. We used all of this information to plan our inspection.

During the inspection

We reviewed a range of records related to some of the recent incidents that had occurred across the service. This included 6 people’s care plans and risk assessments, incident reports, staffing levels, staff supervision records and quality assurance records. We also reviewed key policies and examples of learning across the service.

We carried out observations throughout the day in relation to infection prevention and control procedures and staff awareness of best practice. We also reviewed records related to the management of infection control procedures across the home.

We spoke with 6 staff members. This included the registered manager, the deputy manager, a director, a team leader, a care assistant and the head of housekeeping.

We continued to seek clarification from the provider to validate evidence found related to the management of risk. This included clinical governance reports and samples of correspondence with a range of health and social care professionals.

We also spoke with a health and social care professional who had experience of working in the service and had been involved in some of the incidents that had been notified to us.

We provided formal feedback to the registered manager and nominated individual on 17 July 2023. The nominated individual is responsible for supervising the management of the service on behalf of the provider.

Overall inspection

Good

Updated 2 August 2023

About the service

Beaumont Court is a residential care home providing personal care for up to 42 adults. At the time of the inspection 38 people were living at the service, including older people, people with physical health conditions and those living with dementia.

Beaumont Court accommodates people in one building across two floors, with each person having their own bedroom and en-suite bathroom. There were also communal living and dining rooms, a main kitchen and access to a secure garden. The provider had submitted an application in August 2019 to add a further six bedrooms to their registration, which was being processed by CQC at the time of the inspection, so they were not currently in use.

People’s experience of using this service and what we found

We observed positive interactions between people and the staff team throughout the inspection, with staff showing compassion and kindness and being aware about people’s needs. We saw there was a warm and welcoming environment, with people comfortable in the presence of staff.

People were supported to access healthcare services and staff made the necessary referrals if people’s health changed. Health and social care professionals highlighted the improvement in communication and willingness of staff to be involved in training initiatives.

People were supported to take part in a range of events and activities, both within the home and within the local community. Links had been created with local organisations to create opportunities for people to be involved with and improve their wellbeing.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

We received positive feedback from people, relatives, staff and health and social care professionals about the changes that had been made since the last inspection and the improvements that had been made since the new manager had started.

People were cared for by a motivated staff team who felt appreciated and supported to carry out their duties. One staff member said, “We know we can achieve more when we work as a team and the manager has helped us understand that.”

The provider had recently started using a new digital care planning system to record the care and support that people received. Although it was still in the process of being fully implemented across the home, staff felt it had a positive impact on the amount of time they could spend with people.

We have made a recommendation about the decoration of the home to ensure the provider works towards a more dementia friendly environment.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was Requires Improvement (published 5 December 2018) and there were two breaches of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.