The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr Ponniah Subanandan Also known as Green Street Surgery

48 Green Street, Enfield, Middlesex, EN3 7HW (020) 8804 3200

Provided and run by:
Dr Ponniah Subanandan

Important: The provider of this service changed. See new profile

All Inspections

7 June 2013

During a routine inspection

Dr. Ponniah Subanandan's primary medical service is located within premises which were clean and in good repair. The service was professionally managed with support from five receptionists, an administrator and a practice manager. The provider demonstrated that effort had been made to deliver the service in line with current professional guidance from the British Medical Association (BMA).

A large number of leaflets were available in the waiting area which provided information about various health conditions, support networks for people with chronic health conditions and the people who help care for them, and additional medical services available in the local area.

We spoke with three people who used the service. They told us that it was easy to get appointments and that they felt treated with respect by all staff. None of the people we spoke with felt any changes or improvements were needed. One person told us they particularly liked having a nurse available at the service.

The complaints procedure was displayed in the waiting area. The provider had a good system for managing concerns raised by people who use the service.

There were suitable safeguarding arrangements in place at the service, which ensured that children and vulnerable adults were protected from abuse.