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The Sheiling Special Education Trust Good

Inspection Summary

Overall summary & rating


Updated 27 April 2019

About the service:

The Sheiling Special Education Trust provides accommodation and personal care for up to 21 people who attend the college of further education on site. Accommodation for these people is provided in two homes, Westmount House and Watchmoor House. At the time of the inspection 16 people were living across the two houses.

The Sheiling Special Education Trust provides a therapeutic environment inspired by Rudolf Steiner for children and young adults with severe, complex and moderate learning difficulties and disabilities.

The Sheiling Special Education Trust also comprises a college and children's home which are not regulated by the Care Quality Commission.

Rating at last inspection:

Good (published 28 October 2016).

Why we inspected:

This inspection was a scheduled inspection based on the previous rating.

People’s experience of using this service:

People and relatives told us they were happy, felt safe and that staff had a good understanding of people’s needs and preferences. Staff listened to what people wanted and acted quickly to support them to achieve their goals and aspirations. Staff were innovative and looked to offer people solutions to aid their independence and develop their skills.

People had good community networks which were personal to them. This included college opportunities, therapeutic activities and supporting people to use technology to connect with family and friends. People had been supported to develop and maintain positive relationships with friends and family. Equality, Diversity and Human Rights (EDHR) were promoted and understood by staff.

Staff were well trained and skilled. They worked with people to overcome challenges and promote their independence. The emphasis of support was towards enabling people to learn essential life skills. Staff encouraged positive risk taking so people could experience new things and develop. This had led to people feeling fulfilled and living an active life.

People and their families described the staff as caring, kind, compassionate and friendly and the atmosphere of the houses as relaxed and engaging. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Leadership was visible and promoted good teamwork. People, professionals and staff spoke highly about the management and staff had a clear understanding of their roles and responsibilities. The registered manager, management and staff teams worked together in a positive way to support people to achieve their own goals and to be safe. Checks of safety and quality were made to ensure people were protected. Work to continuously improve was noted and the management team was keen to make changes that would impact positively on people's lives.

The service met the values that underpin the 'Registering the Right Support' and other best practice guidance such as 'Building the Right Support'. These values include choice, promotion of independence and inclusion. Also, how people with learning disabilities and autism using the service can live as ordinary a life as any citizen.

A full description of our findings can be found in the sections below.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas



Updated 27 April 2019

The service was safe

Details are in our Safe findings below.



Updated 27 April 2019

The service was effective

Details are in our Effective findings below.



Updated 27 April 2019

The service was caring

Details are in our Caring findings below.



Updated 27 April 2019

The service was responsive

Details are in our Responsive findings below.



Updated 27 April 2019

The service was well-led

Details are in our Well-Led findings below.