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Archived: BMM Care Limited Also known as Kare Plus Barnet

1-3 Oakleigh Road North, London, N20 9HE (020) 8446 4770

Provided and run by:
BMM Care Ltd

All Inspections

17 December 2013

During a routine inspection

We gathered information about the quality of service provided by speaking with two people who used the service, one relative and two care workers. We viewed seven care records and staffing records of five care workers. We viewed additional records and policies relevant to the treatment and care provided by the agency.

People who used the service received appropriate care and support that met their individual needs and enabled them to stay independent. People who used the service and relatives spoke highly about the care workers. One person told us that without the care worker the person would not be able to maintain their independence and another person told us, "My care worker genuinely cares, is easy to talk to and is very supportive."

There were processes in place to protect people who used the service from harm.

Care workers were supported to provide support to people who used the service and received appropriate training, supervision and appraisal of their work.

There were systems in place to monitor the quality and safety of the service.