• Doctor
  • GP practice

Archived: Dr Kulvinder Singh

Overall: Good read more about inspection ratings

The Medical Centre, 10a Northumberland Court, Shepway, Maidstone, Kent, ME15 7LN (01622) 753920

Provided and run by:
Dr Kulvinder Singh

Important: The provider of this service changed. See new profile

All Inspections

12 December 2019

During an annual regulatory review

We reviewed the information available to us about Dr Kulvinder Singh on 12 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

16 August 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Kulvinder Singh on 16 December 2016. The overall rating for the practice was good. The practice was rated as requires improvement for providing safe services and rated as good for providing effective, caring, responsive and well-led services. The full comprehensive report on the December 2016 inspection can be found by selecting the ‘all reports’ link for Dr Kulvinder Singh on our website at www.cqc.org.uk.

This inspection was an announced focused inspection conducted on 17 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements, in relation to the breaches in regulations that we identified in our previous inspection on 16 December 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

  • The practice had ensured that the arrangements for managing medicines in the practice kept patients safe. Controlled drugs were no longer stored within the practice.

The practice had also taken appropriate action to address areas where they should make improvements:

  • The practice had taken appropriate measures to ensure they identified patients who are also carers to help ensure they are offered appropriate support. The practice had identified 100 patients as carers (1% of the practice list).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

13 December 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Kulvinder Singh on 13 December 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system for reporting and recording significant events.
  • The arrangements for managing medicines, including emergency medicines and vaccines, in the practice did not always keep patients safe.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.

  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.
  • The practice, in conjunction with the patient participation group (PPG) set up education seminars for patients and families. Recent seminars included open evening events at the practice on the subjects of cardiac problems, diabetes, aches and pains, dementia and health promotion.

The areas where the provider must make improvements are:

  • Ensure the proper and safe management of medicines.

The areas where the providers should make improvements are:

  • Continue to identify patients who are also carers to help ensure they are offered appropriate support.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice