The Care Quality Commission
  • Doctor
  • GP practice

Dr Malarvili Theivacumar Also known as Morecambe Surgery

Overall: Good read more about inspection ratings

Morecambe Surgery, 1 Morecambe Terrace, Upper Edmonton, London, N18 1LA (020) 8803 0020

Provided and run by:
Dr Malarvili Theivacumar

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dr Malarvili Theivacumar on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dr Malarvili Theivacumar, you can give feedback on this service.

13 April 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Morecambe Surgery on 13 April, 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.

The areas where the provider should make improvement are:

  • To review the audit systems in relation to prescription pads.

  • To formalise a comprehensive written Business Continuity Plan and share it with staff. The plan should be regularly reviewed.

  • To formalise a comprehensive induction plan for new staff. The plan should be regularly reviewed.

  • To review the system for recording and retaining staff appraisals.

  • To review the system to improve outcomes for patients with dementia and review the exception reporting rate to ensure it is clinically accurate.

  • To review how patients with caring responsibilities are identified and recorded on the patient record system to ensure information, advice and support is made available to them.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice