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Dr Ndubisi Moses Okorie Good

Reports


Review carried out on 17 July 2019

During an annual regulatory review

We reviewed the information available to us about Dr Ndubisi Moses Okorie on 17 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

Inspection carried out on 6 March 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Ndubisi Moses Okorie on 6 April 2016. The overall rating for the practice was good with requires improvement in safe. The full comprehensive report from 6 April 2016 can be found by selecting the ‘all reports’ link for Dr Ndubisi Moses Okorie on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 6 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 6 April 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated good. Specifically, following the focused inspection we found the practice to be rated good for providing safe services.

Our key findings were as follows:

  • The practice had medical emergency oxygen and a defibrillator on the premises to deal with medical emergencies and all staff had received up to date training in basic life support.

  • We found recruitment checks for the locum GP employed since the comprehensive inspection on 6 April 2016 had been completed.

  • The practice had implemented a system to monitor and track blank prescriptions within the practice.

  • The business continuity plan had been updated to include staff contact details and was easily accessible in the office for staff to refer to in an emergency.

  • Systems to record the monitoring of cleaning of equipment used for patient care and flushing of water systems had been implemented.

  • The health and safety poster had been updated with the practice’s representative details.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

Inspection carried out on 6 April 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Ndubisi Moses Okorie, known as The Medical Centre on 6 April 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed with the exception of equipment to deal with medical emergencies.

  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The registered provider was aware of and complied with the requirements of the Duty of Candour.

The areas where the provider must make improvement are:

  • Ensure there is adequate equipment on site to deal with medical emergencies and ensure staff are trained in cardiopulmonary resuscitation (CPR) annually as per Resuscitation Council (UK) guidelines for primary care.

  • Ensure adequate recruitment checks are in place for the appointed locum GP providing care and treatment to patients in line with Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

The areas where the provider should make improvement are:

  • The health and safety poster displayed in the practice should include the details of the practice representative.

  • A hard copy of the business continuity plan should include staff contact details and be kept in reception for easy access.

  • A recording system should be implemented to monitor the movement of blank prescriptions within the practice.

  • Implement a recording system for cleaning of equipment used for patient care and flushing of the water system.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice