The Care Quality Commission
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  • GP practice

Archived: Dr Colin Peskin

Overall: Good read more about inspection ratings

149 East Barnet Road, Barnet, Hertfordshire, EN4 8QZ (020) 8440 7417

Provided and run by:
Dr Colin Peskin

All Inspections

21 March 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a desktop based review of the Dr Colin Peskin practice on 21 March 2017. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 10 December 2015. As a result of our findings during that visit, the practice was rated as good for being effective, caring, responsive and well led, and requires improvement for providing a safe service, which resulted in a rating of good overall. We found that the provider had breached one regulation of the Health and Social Care Act 2008: Regulation 19 (3) (a) (b) fit and proper persons employed. You can read the report from our last comprehensive inspection http://www.cqc.org.uk/location/1-506052495/reports. The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements.

We undertook a desktop based review on 21 March 2017 to check that the practice had followed their plan, and to confirm that they had met the legal requirements. This report only covers our findings in relation to those areas where requirements had not been met previously.

Our key findings on 21 March 2017 were as follows:

  • Non-clinical staff had received basic life support training.

  • The practice had reviewed its chaperone policy to ensure that staff note on the patient record that they were present during an examination.

  • A procedure for ensuring pre-employment checks for staff was in place and checks had been undertaken for all current members of staff.

  • The practice complaints policy had been reviewed to ensure that it facilitated learning and action to improve quality of care.

  • Infection control training was being arranged for all staff.

  • Access to a female GP was formalised through an agreement with the Pan-Barnet GP network.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

10 December 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at the Dr Colin Peskin practice on 10 December 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed with the exception of those relating to recruitment checks.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients we spoke with told us said they were treated with compassion, dignity and respect. This aligned with national patient survey results.

  • Information about services and how to complain was available and easy to understand. The practice investigated complaints thoroughly but there was no evidence lessons were learnt from complaints or action taken as a result to improve the quality of care.

  • Data from the latest national GP patient survey suggested it was easy to make an appointment with a named GP and that urgent, same day appointments were available.

  • The practice had recently relocated back to East Barnet Health Centre after 18 months in temporary accommodation. The newly refurbished East Barnet Health Centre was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

The areas where the provider must make improvements are:

  • Ensure that completed pre-employment recruitment checks are on file for all staff.

The areas where the provider should make improvement are:

  • Ensure that infection prevention and control (IPC) training is cascaded to all staff.

  • Ensure that all non clinical staff members receive annual basic life support training.

  • Review its chaperone policy to ensure it stipulates that chaperoning staff note on the patient’s electronic consultation record, that they were present during an examination. 

  • Review its complaints procedure to ensure that it facilitates learning and action to improve the quality of care.

  • Consider the health needs of female patients wishing to be seen by a female GP and formalise arrangements with other local practices where female GPs are offered.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice