• Doctor
  • Independent doctor

Archived: THMG Liverpool Clinic

18 Rodney Street, Liverpool, Merseyside, L1 2TQ (020) 7291 9700

Provided and run by:
Aesthetic and Cosmetic Surgery Limited

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

16 October 2013

During a routine inspection

During our visit we spoke with one person who used the service. Following our inspection we contacted a further three people by telephone. All the people we spoke with told us they were very happy with the care and treatment they had received at the clinic. Comments included, 'It's brilliant, I can't fault it' and 'The care and treatment I received was very good'.

We found policies and procedures were in place to ensure people were able to give informed consent to any treatment. Where there was any concern regarding a person's understanding about proposed treatment, staff told us they would always seek additional information from the person's GP.

People received care and treatment which was provided in a safe and appropriate manner. We found pre- and post-operative support was available to people both at the clinic and via a 24 hour telephone line.

Staff had access to policies and procedures which were in place to safeguard children and vulnerable adults. They were able to tell us what action they would take should they have any concerns about anyone who attended the service.

Staff told us they felt well supported. We found staff had the necessary skills and training to undertake their role in a safe and appropriate manner.

We found there were effective systems in place to monitor the quality of the care provided.