24 May 2013
During a routine inspection
Care was planned in a way to ensure people's safety. People were assessed by the practitioner to determine whether treatment would be suitable. People were provided with post treatment advice and information. There were procedures in place to deal with medical emergencies.
People who use the service were protected from the risk of abuse because the provider had suitable arrangements in place to safeguard people.
The clinic was clean and well maintained. There were systems in place to reduce the risk of infection which included a policy on infection control.
There was a complaints policy in place and people were given information on how to make a complaint. People we spoke with and the comments on the provider's website were complimentary about staff.